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Privacy Policy

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I. Information We Collect

 

Your policy should detail the types of information collected, categorized into two main groups:

A. Information You Provide Directly to Us This is the information clients voluntarily submit when using your website or services.

  • Contact & Personal Identifiers: Name, phone number, and 

  • Pet Information: Pet's name, species, breed, age, and relevant medical history (including vaccination 

 

II. How We Use Your Information

 

You must specify the purposes for which the collected information is used:

  • To Provide Services: To send reminder text messages to you the owner as a form as a reminder for future appointments 

  • Reach out to give the clinic a call regarding your pet

 

III. Disclosure of Your Information

 

This section explains when and with whom your information may be shared:​

  • Veterinary Services: Disclosing your and your pet's medical information to third parties necessary to provide veterinary care, such as specialists, referral hospitals, or laboratories.

  • Legal Requirements: To comply with any legal process, enforce agreements (including for billing and collection), or protect the rights, property, or safety of the hospital, its clients, or others.

  • With Your Consent: For any other purpose disclosed to you at the time you provide the information, and with your explicit consent.

 

IV. Your Privacy Rights

  • Right to Opt-Out : The right to direct the hospital not to send any text message for reminders

 

V. Updates and Contact Information

  • Changes to the Policy: State that the policy may be updated periodically, and any changes will be posted on the website.

  • Contact Information: Provide a method (phone numbers) users to contact you with questions or concerns about the privacy policy or to exercise their privacy rights.

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